Emdeon, a leading provider of revenue and payment cycle management and clinical information exchange solutions, desired a comprehensive usability audit in order to craft a consistent user experience across their entire web product portfolio.
- Conducted detailed audit of web products/applications
- Interviewed key stakeholders and product managers to gather data
- Documented all user flows/use cases
- Identified universal GUI components/conventions
- Defined/designed global GUI standards and guidelines
Tools & Technologies Used
- ProtoShare, PhotoShop, Illustrator